Returns & Exchanges

At Taylor Old Bond Street, we want you to be completely satisfied with your purchase. If you are not entirely happy with your grooming essentials, you may return unused items in their original packaging within 30 days for a full refund or exchange.

1

Initiate Your Request

Contact our customer service team via email or our online portal with your order number to receive a Return Merchandise Authorization (RMA) and a prepaid shipping label.

2

Prepare the Package

Securely pack the items in their original, unopened packaging, ensuring that all seals remain intact to qualify for a return due to hygiene standards.

3

Ship the Items

Attach the provided shipping label to your parcel and drop it off at any authorized courier location, keeping your tracking receipt for reference.

4

Receive Your Refund

Once our warehouse inspects the returned goods, we will process your refund to the original payment method or ship your exchanged items within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing